Terms and Conditions

 

ACCEPTANCE OF TERMS

This website is owned and operated by Staple Food Pte Ltd. You may contact us via e-mail at contact@indostop.com


DELIVERY SERVICES

  • Complimentary delivery is available for orders above S$100 to a single delivery point. A surcharge of $20 applies for deliveries to locations such as Changi / Loyang / Tuas / Jurong Industrial Area / Seletar Area. We do not deliver to Jurong Island, Sentosa and other offshore islands.
  • Orders below S$100 should be ordered via FoodPanda or Deliveroo. A delivery fee of $15 otherwise applies.
  • Should there be any form of delay due to unforeseen circumstances, customers will be notified of such incidents accordingly. For safety reasons, the company reserves the right to cancel all delivery orders in event of severe weather conditions.
  • All other restaurant promotions will not be valid for delivery orders, unless stated otherwise.



CONFIRMATION OF ORDERS

  • We will send an order acknowledgment to you upon successful submission of the electronic order. If items ordered are unavailable, customers will be notified immediately upon receiving order confirmations on our end.
  • Upon order confirmation, we will issue an official invoice to the customers. Full payment is required for the invoice. Please kindly refer to our refund policy.



PAYMENT PROCESSING

  • We accept cash on delivery, cheque payment and bank transfer.



REFUND POLICY

  • All official invoices are to be paid in full. Customers are allowed to make changes to the order, but no refund is allowed.
  • All our food sold are non-exchangeable and non-refundable.


FEEDBACK

We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please email to: contact@indostop.com and our representative will be in touch with you.

 
CONFIDENTIALITY OF TRANSACTIONS

We treat all transactions and customers’ particulars with the strictest confidence. Staple Food Pte Ltd reserves the right to change these Terms at any time. Any such changes will be posted online.


USE OF THIS SITE SIGNIFIES YOUR UNDERSTANDING AND
AGREEMENT TO COMPLY WITH THE ENTIRE TERMS OF USE.

GET IN TOUCH WITH US

   +65 6452 1182
   Contact@IndoStop.com

 

CONTACT FORM